Q: DO I HAVE TO DO AN EYE BATH?
It is recommend to perform an eyebath after the removal of the setting lotion, this is to ensure you are removing all lotions effectively, including the adhesive used to hold the rod/shield in place on the eyelid and lashes. If you do not flush the eyes
and lashes it is possible that residue from lotions or adhesive could remain on the lashes. This can potentially increase the risk of reactions developing due to product being left on the skin/eyes and the lashes continuing to process if lotions are not removed properly.
Q: DO I NEED TO USE A HEAT SOURCE?
Elleeplex Profusion Lash Lamination works with the heat of the treatment room, although the added heat of a heat lamp, warming pillow, or a heated towel can improve the processing time. You would need to consider client comfort and
proceed with caution. The processing times are still quite quick so you may consider to only use a heat source for clients with strong, more resistant lashes.
Q: ONCE I HAVE OPENED THE SACHET HOW LONG UNTIL I NEED TO USE IT?
Once you have opened an Elleeplex Profusion sachet it is recommended to use within 24 hours. It is possible that if you use the solution after this time frame, that the product may have oxidized which can affect the result of the lash lamination. If you are unable to perform a service within this time, the sachets can be used for up to 3 weeks for patch testing purposes. Ensure you are sealing the packet well and placing in an air tight container and store in the fridge. Sachets must be returned to room temperature before use.
Q: AT THE END OF THE SERVICE MY CLIENT OPENED THEIR EYES AND THERE WAS NO DIFFERENCE TO THE LASHES? HOW DO I FIX THIS!
In the case that you have performed the lash lamination on a client and the result has not taken in the way you had hoped, you are able to re-laminate your client’s lashes again in the same appointment however, your processing time must be decreased by half or less of your first initial processing time.
NOT ENOUGH LIFT: If for instance you processed with Lift solution for 8 minutes and the setting lotion for 6 minutes, and the lashes are completely dried, assess the lashes and note the lift you have achieved. If there is not enough of a lift, you could reprocess the lashes again for 3-5 minutes for lift lotion and 2 minutes for setting lotion.
NO VISIBLE LIFT AT ALL: If, after laminating your client’s lashes for 8 minutes and 6 minutes, you have assessed the dried state of the lashes and there is no visible result, you may proceed with re-laminating the lashes again for 4-5 minutes and 3 minutes. If the client has left the salon and time has passed since the treatment (at least 24 hours) you would need to consider the result and the condition of the client’s lashes before you choose the processing time that you wish to use. In some cases, using more than half the processing time again might be required but lash health is important and needs consideration. What happens if you process a stronger lash with a lesser processing time? You might see only a very slight lash lamination result, or the lash lamination might drop out faster than anticipated so the above processing times are all relevant to the lash strength and is the nature of hair.
Q: IF THE SETTING LOTION CONTAINS HYDROGEN PEROXIDE, CAN WE MIX THIS WITH OUR TINT COLOUR INSTEAD OF THE TINT DEVELOPER?
Technically yes, however, there are a few key points to consider if combining your tint and setting lotion in the same step. You may find that there are barriers (example your adhesive) that may prevent or restrict the tint from reaching the desired depth of colour we are wanting to achieve. When you are neutralizing, you are time limited on how long you can leave the setting lotion on for. In some cases, lower processing times may not be sufficient enough for that deeper tint result. We teach to tint off the rod with our lamination and find that is our preferred method, as tinting off the rod or the shield will assist in better coverage of the lashes. This will allow a deeper tint colour to be achieved as the lashes will be able to absorb the tint more quickly. Please be mindful that there may be some clients whose lash health may not allow you to place the lotion all the way to the tips. If you chose to opt for this method, in some cases you may not be able to tint the client’s lashes all the way to the tips.
Q: WHAT ARE THE PROCESSING TIMES?
A client’s ethnicity or heritage can sometimes indicate either a shorter or longer processing time. Some lash conditions/ health can be apparent by looking at the lash. As a guide, we recommend these processing times for lash lamination.
SHORT PROCESSING TIME:
Lamination: 5-8 mins Set: 5-8 mins
AVERAGE PROCESSING TIME:
Lamination: 8-12 mins Set: 6-10 mins – used for majority of all first-time clients
EXTENDED PROCESSING TIME:
Lamination: 12-15 mins Set: 8-12 mins
Remember, these are a guide, and the processing time may vary or may be increased depending on your clients lash
structure and density.
Q: HOW DO I KNOW WHEN TO USE A SHIELD OR A ROD?
There are a few things to consider when choosing a rod or a shield for your clients. You will first want to determine what look your clients are wanting to achieve. Our rods will provide a C curl throughout the middle of the lashes, resulting in a more natural look. The shields will provide a more dramatic L curl look. Your client’s eye shape can also be a contributing factor to choosing a rod over a shield.
Q: WHY ARE THE LASHES POPPING OFF THE ROD DURING THE TREATMENT AND HOW DO I STOP THIS FROM HAPPENING?
Our lotions are 80-85% water based and our adhesive is water soluble. You will notice that it is incredibly easy to remove when incorporating our lash bath method. We can resolve this issue by adding a little more adhesive after we have removed our lifting lotion. This will ensure those lashes are adhered nicely before we are applying our setting lotion.
Q. ARE YOU ALLOWED TO HAVE A LASH LAMINATION AND TINT WHILE PREGNANT AND OR BREASTFEEDING?
During pregnancy women can experience hair loss, structural changes of their hair or even new hair growth. These are due to either increases or decreases of hormones, there is not one simple rule to say that every woman’s hormone will behave in the same way. It is because of these hormonal changes that sometimes an eyelash lift might not work on an expecting or breastfeeding mother, it could also mean the processing time that is required could be longer or shorter. If you have an expecting mother who books for in for an eyelash lift it is important to confirm if she has previously had this treatment performed with the brand that you are using. Most times if the mother has not had an eyelash lift before falling pregnant, it would be recommended to not perform the treatment without educating the client of the potential issues such as the
lift not working/dropping out or over processing. The first trimester of pregnancy is often the period of higher hormonal changes, and many women are experiencing higher sensitivities during this period, so Elleebana recommends avoiding performing eyelash lifts during this first trimester. Pregnant and breastfeeding mothers who do experience a reaction are not able to take antihistamines or antibiotics as these treatments can affect their child and so there are some cautions that need to be taken. Regardless of pregnancy or non-pregnancy you should always have an up-to-date indemnity form from
your client on file that has their current medications or any developed allergies.